We seek feedback after mediation sessions and these are direct quotes of actual clients:

‘I found the experience very interesting and it was beneficial to hear how someone else had a completely different perception of the same set of circumstances’

‘The whole process put me at ease - made me feel comfortable and assisted me in the process

‘Very impressed, hopefully we can sort the situation out later’ (meaning after further mediation)

‘The mediators were excellent, I would recommend them to anyone that required mediation’

‘Very professional’

‘The whole process was very beneficial and has assisted me and my colleague to work better in the future and avoid any stress that could have taken place if the mediation didn’t take place’